LEGAL iNFO.
PRIVACY POLICY
Last updated: Dec 25, 2025
This Privacy Policy describes how VEOCATALYST (operating legally under Sole Proprietorship of Sanchit Sharma) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from veocatalyst.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
SMS/Mobile Privacy (Critical)
We respect your privacy. We will never share, sell, or disclose your mobile phone number or SMS consent data to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below.
Contact details: Name, address, phone number, and email.
Account information: Username, password, and security questions.
Usage Data: Device information, browser information, IP address, and interaction with our Services.
How We Use Your Personal Information
We use your personal information to provide the Services, including:
Service Delivery: To create your AI agents, manage your CRM, and facilitate communication.
Communication: To send you notifications, appointment reminders, and account updates via Email and SMS (only with your explicit consent).
Third-Party Disclosure
We may share non-mobile data with service providers who support our Site (such as our CRM provider GoHighLevel and payment processors like Stripe) strictly for the purpose of operational functionality. These parties are prohibited from using your data for their own marketing purposes.
Contact
If you have questions about this policy, please contact us at contact@veocatalyst.com
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TERMS & CONDITIONS
Last updated: Dec 25, 2025
Welcome to VEOCATALYST (Operating under Sanchit Sharma). By accessing veocatalyst.com, you agree to the following Terms.
1. General Information
VeoCatalyst is an AI Infrastructure & Automation provider. Our contact information is contact@veocatalyst.com
2. Use of Website
You agree to use the site for lawful purposes only and not to interfere with its functionality.
3. Service Availability
All Services are subject to availability. We reserve the right to discontinue any service at any time.
4. Pricing & Payment
Prices are listed in USD. You confirm that payment details provided are authorized. Subscription fees are billed monthly; Setup fees are one-time.
5. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
6. Limitation of Liability
We make every effort to ensure accuracy but cannot be held responsible for errors or damages resulting from the use of the site.
7. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in India.
11. SMS/Text Messaging Terms (CRITICAL)
By providing your phone number and checking the consent box on our web forms, you consent to receive recurring automated marketing and informational text messages (e.g., appointment reminders, demo confirmations, account alerts) from VeoCatalyst.
Frequency: Message frequency varies.
Cost: Msg & data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time. Reply HELP for help.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
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REFUND POLICY
Last updated: Dec 25, 2025
We want our customers to be satisfied with their purchase. Please read our refund policy carefully.
Eligibility for Refunds
Refund requests must be submitted within 14 days of purchase. Refunds are not available for services that have already been delivered or for digital products once access has been provided.
Refund Process
To request a refund, please email us at contact@veocatalyst.com with your full name, purchase date, and transaction details. We will review your request and notify you of the approval status.
Refund Timeline
If approved, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method used at checkout.
Contact
If you have any questions about this policy, please contact us at contact@veocatalyst.com
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